Why Learn More? The Critique of National Heart Lung and Blood Institute’s Campaign to Improve the Lives of Individuals with COPD – Stanislav Henkin
Chronic obstructive pulmonary disease (COPD), a disease
characterized by airflow limitation that is not completely reversible, is the third
leading cause of death and one of the top three causes of disability in the
United States (1). While the rate for the other top causes of mortality
(cardiovascular disease, stroke, and cancer) has been declining in the past 5
years, the mortality rate for COPD has been fairly stable (2). Well-identified
risk factors for COPD include cigarette smoking, environmental and occupational
exposure to toxic chemicals or gases, recurrent infection, and genetic factors;
the most common symptoms consist of cough, wheezing, chronic mucus production,
and breathlessness (2). The prevalence of COPD (11.8 million) has been stable
for the past 10 years (3). Even though COPD has been previously viewed as a
disease of men who smoke (4), women have had a significantly higher prevalence
of COPD than men in the past 10 years – 6.1% of women compared to 4.1% of men,
with women aged 65-84 having the highest COPD prevalence. Importantly, while
the mortality rate due to COPD has slightly decreased for men in the past 9
years, the rate has not significantly changed for women, with 60,000 men and
65,000 women dying from COPD in 2007 (3). Racial and economic factors also play
a role in the disease occurrence, as Puerto Rican and non-Hispanic white individuals
have a higher prevalence of COPD than other individuals of other races; similarly,
persons whose income is less than 100% of the poverty levels report higher COPD
prevalence than individuals with higher income levels (3).
Sadly, the majority of individuals who are at risk for
developing COPD have not heard of this debilitating disease and often overlook
its symptoms, resulting in delayed diagnosis (4). To promote early diagnosis
and aid in prevention of disability and mortality, the National Heart Lung and
Blood Institute (NHLBI) launched a campaign in 2007: “COPD Learn More Breathe
Better.” The campaign has three main goals: 1. “Increase awareness of COPD as a
serious lung disease,” 2. “Increase understanding that COPD is treatable,” and
3. “Encourage people at risk to get a simple breathing test and talk to their
doctor” (5). The campaign targets men and women over 45 years old who have risk
factors for developing COPD – i.e. current or former smokers, individuals with a
history of environmental exposure to harmful chemicals or second-hand smoke,
and those with a genetic mutation that predisposes them to early development of
COPD (4, 5).
In its campaign materials, NHLBI reports that 12 million
Americans are currently diagnosed with COPD while 12 million more may be
undiagnosed (5). Through radio and print public service announcements, fact
sheets, and educational videos, NHLBI encourages individuals with COPD symptoms
to speak to their doctors and to ask about spirometry testing. Additionally,
more than 20 partners, including American Academy of Family Physicians and
Kaiser Permanente, have joined NHLBI in promoting the campaign to its members
and staff. One of the partners, the COPD
Foundation tours health fairs, senior expos, community venues, and country
music festivals, offering information provided by NHLBI in conjunction with
free spirometry testing (4). The
spokeswoman for the campaign, Grace Koppel, has appeared on numerous TV and
radio shows, including The View, Good Morning America, and The Diane Rehm Show,
to promote the campaign and to encourage individuals at risk for COPD to talk
to their physician (5). While the campaign has been running for the past five
years and the awareness of the disease has increased, many individuals at risk
never talk to their physician about their symptoms and thus remain undiagnosed
(6). These facts are suggested by the stable prevalence of COPD over the last
10 years (3). This critique will examine the underlying issues that may be
holding back the success of the campaign, including focus on individual
behavior change, lack of promoting self-efficacy, and not understanding its
target population. Ultimately, this paper will suggest methods to improve these
limitations and to increase the success of the campaign.
Critique
1 – Focus on Health Belief Model
The “Learn More Breathe Better” campaign is geared
towards individuals at risk for COPD by trying to increase awareness and
understanding of COPD and encourage individuals to talk to their primary care physician
and get tested. The campaign is modeled
on the Health Belief Model, the oldest and most widely used model in public
health, which focuses on the individual. The proponents of this model theorized
that health behavior is motivated by six factors: perceived susceptibility,
perceived severity, perceived benefits, perceived barriers, cue to action, and
self-efficacy (7). The campaign describes to each individual the risk factors
for COPD (smoking, environmental exposure, genetic factors) as well as the
benefits of COPD diagnosis (breathing better). The perceived barrier is assumed
to be absence of awareness about COPD, and the cue to action includes public
radio announcements, advertisements in magazines and newspapers, and other
outreach materials as previously described. The campaign assumes that by
increasing awareness and understanding of the disease, people will have
self-efficacy to talk to their physician and receive testing. Essentially, the
success of the campaign is based on the rational thought process of
individuals: “Since I am now aware of COPD and understand the disease, I will
speak to my doctor.” Even though the Health Belief Model is a reasonable model
for simple individual decisions, it has not shown to be as successful with
complex decision making where conclusions may not be rationally made by weighing
the risks against the benefits (8).
The Health Belief Model focuses on individual rational
choices, and therefore it does not take into account social and environmental
factors (7). These factors are especially important in this campaign since
significantly more individuals of lower socioeconomic status are at risk for
COPD than others (3). Low socioeconomic status, both at individual and
neighborhood-level, is generally associated with increased smoking prevalence
(9) and individuals in this group may not be willing to quit smoking because of
the neighborhood cultural standards (10). Additionally, individuals who may be
exposed to harmful chemicals at work may not be able to avoid these chemicals
because they need to stay at the job financially support their families. Unfortunately,
previous use of newspaper advertisements encouraging COPD testing in a low
socioeconomic status population has shown to be severely ineffective, with low
recall of advertisements and extremely limited reach to the targeted high-risk
individuals (11).
Critique
2 – Low Self-Efficacy of High Risk Individuals
If a person decides to act after going through the
individual components of the Health Belief Model, self-efficacy is necessary to
complete the desired action. Even though self-efficacy is a component of the
Health Belief Model, it is better described as part of the Social Cognitive
Theory, which explores interactions between people, their environments, and
behavioral factors. The theory postulates that health behavior is affected by
three factors: self-efficacy, goals, and outcome expectations (12). The concept
of self efficacy is especially important in this model as well as decision
making. Bandura describes the importance of this concept: “Efficacy beliefs are
the foundation of human agency. Unless people believe they can produce desired
results and forestall detrimental ones by their actions, they have little
incentive to act or to persevere in the face of difficulties…Such beliefs
influence whether people think pessimistically or optimistically and in ways
that are self-enhancing or self-hindering” (13). Self-efficacy (perceived
control over COPD diagnosis and management) has been previously associated with
positive behavior change, such as improved self-management of COPD (14-15). Creating
sufficient self-efficacy may be done through remembering past personal accomplishments,
verbal persuasion by others, and self-evaluation of one’s personal emotional
state (16).
With respect to the NHLBI campaign, it is important to
examine how self-efficacy influences decisions about undertaking COPD risk
factors and following up with a physician for appropriate testing. Low
self-efficacy has been shown to predict smoking relapse in former smokers (17).
Additionally, research has suggested that women, due to past socialization
experiences, have lower self-efficacy than their male counterparts (18). Other research has demonstrated that individuals
of lower socioeconomic class also have lower self-efficacy, which may be
mediated by their occupational conditions (19). High self-efficacy may be
especially important in individuals at risk or already diagnosed with COPD because
it is independently associated with prolonged survival (20).
While the campaign provides each individual with many
facts about COPD risk factors and diagnosis, it does nothing to empower
individuals and increase their self-efficacy to make a change in their lives.
Previous programs that have employed education as a primary means of improving
breathing difficulty for individuals with COPD showed no improvement in
self-efficacy from preprogram to 6 months after the end of the education
program (21). This fact is especially troubling considering that the groups
that have the highest risk of COPD (e.g. women and individuals of lower
socioeconomic status) have low self-efficacy in general. Consequently, the
campaign’s shortcoming to improve the self-efficacy of individuals who evidently
need such improvement results in its inability to enact long-term change and
achieve its main goals.
Critique
3
– Failure to Consult the Population at
Risk in Design and Implementation of Campaign
Even though COPD is highly prevalent, many individuals
who are diagnosed and are symptomatic have low knowledge of COPD and are
undertreated (22). One would expect that program developers would consult those
individuals who are most at risk for COPD and are thus the most important
targets for the intervention. However, NHLBI makes no mention of conducting
pre-intervention research on its target population. After the intervention was
implemented, a focus group with 13 individuals (6 females, 9 smokers, and 8
individuals diagnosed with COPD) was conducted a year later. Only one of 13
individuals in the group had previously heard of the campaign and no one had
heard of Grace Koppel, the spokesperson for the campaign. Importantly, all
individuals in the focus group mentioned lung cancer as the most important
“lung disease,” but were unable to connect other diseases that might affect the
lungs, such as COPD, with this label (23). With this information, it seems as
though the campaign missed its target population likely correlating with its
choice of spokesperson, who did not resonate with any individuals; and failure
to mention lung cancer in any of its materials. The targeted individuals are
less likely to follow the advice of a spokesperson who they do not know or with
whom they do not identify themselves, even if the spokesperson appears on
national television. Lung cancer should have been mentioned in the educational
materials – ignoring the most significant “lung disease” in the eyes of the audience
is not the way to educate individuals on another important lung pathology. Those
who developed the educational materials could have used lung cancer as a way to
frame the magnitude of COPD and show how it is a higher predictor or mortality
and morbidity in the target population.
In its educational videos, the information is narrated by
a Caucasian male who is described as: “He is male around the age of 45 to 55.
He is a “NASCAR dad”-type of guy, plain spoken and liable, dressed in khakis
and plaid shirt” (24). It seems as though the only descriptive category that
the developers got right in this video is the age. It is understandable that
the host should appear as someone who is easy to be liked; however, the program
developers could have chosen someone who is easy to like but also connects to
the target population. It appears that
this host is part of a higher socioeconomic status, which may appear as
patronizing to women and individuals of lower socioeconomic class. It is
doubtful that this educational video was tested with the population that should
be targeted the most. Thus, the failure of the program to appeal to its most
important population undoubtedly played a role in its limited success.
Alternative
Model – Expanding “Learn More Breathe Better”
Evidently, the limitations of the campaign described
above have been holding it back from reaching its true potential – not only
increasing awareness, but namely encouraging individuals at risk to receive
testing and thus obtain early treatment, which has extreme potential at
improving outcomes, such as quality of life (25). Attempting to improve patient
knowledge with the health belief model or without underlying theory in mind has
been unsuccessful in improving outcomes (26). In turn, a successful program
would combine knowledge while increasing self-efficacy, and successfully
framing the intervention to the target population after doing rigorous
pre-program research to discover the factors that govern the behavior of the
target group (27). By focusing on group level intervention, improving
self-efficacy, and targeting the population most at risk, the alternative
intervention can be far more successful.
Intervention
1 – Focus on Group Level Intervention
Focusing on group level intervention rather than on
individual health behaviors can increase the success of this campaign. Individual
models cannot explain group behaviors as beliefs of individuals do not sum up
to beliefs of a group. An example is the Abilene paradox, which explains that a
group of individuals may collectively make a decision contrary to the decision
that a single individual would have made (28). Since an important limitation of the health
belief model is its assumption of rational behavior, the group model takes
advantage of its assumption that behavior may not be planned and the decision
to act is due to context and environmental circumstance of the targeted group.
Group behavior may be modified with the use of the
advertising theory, especially if applied in the right way to the target
population. The theory states that successful advertising lays out a promise to
the consumers with support and simultaneously appeals to core values and
emotions of the target population (29). Advertising on television and radio may
be especially successful as individuals have reported higher credibility of
advertisement that appear on television and radio rather that in print (30).
Importantly, the advertisement should have an explicit conclusion and should
show how the product will improve the groups’ lives rather than leaving it for
the individual to draw their own conclusion (29). In this case, the advertiser,
which could be NHLBI or any of its partners, must advertise a promise – not
having trouble breathing, being able to more spend time with family and friends
(especially in neighborhoods that have characteristics of the target
population), and being able to work without disability. The advertisements must
back up these promises with support. Providing straight statistics (i.e. COPD
is fourth leading cause of death and leading cause of disability) will not
appeal to the emotions of the group (29). Instead, the advertisements should
show a specific story of an individual at risk or with COPD and employ a catch
phrase that is easy to remember (i.e. I learned to breathe better!).
Obviously,
since appealing to the core values is an important component of a successful
advertisement, pre-program research must assess the most important core values
of the target population. Core values may be different for each population and
the program implementers should assess as many different groups of people as possible
in order to examine which core values permeate through all groups as well as
which values separate one group from another. By conducting careful research,
advertisements targeted toward specific populations may be created and shown on
channels and radio stations that provide the greatest exposure. Television and
radio advertisements take precedence over print advertisements. Ultimately,
this proposed intervention of employing the advertisement theory is an key
aspect to improve the previous public service announcements and educational
videos that were based on the Health Belief Model.
Intervention
2 – Improving Self-Efficacy, “Yes I Can!”
Providing individuals
with knowledge without improving their self-efficacy has shown limited
improvement in COPD outcomes (27). An individual’s perception of self-efficacy
will determine whether he motivates himself and participates in the behavior
that is advertised (31). Influencing and improving self efficacy can be
achieved through an individual’s past experiences as well as current
psychological status, witnessing the experience of others, and the power of
persuasion (13).
In this part of the intervention, showing the experience
of others and employing persuasion in advertisements may also improve
psychological state of the target individual in the group and thus enact the
behavior. As previously stated, it is important for an advertisement to show
true experiences of other individuals who are most similar to the target group.
By illustrating the experience of individuals who have faced similar problems
(both health and “life” problems) and how they have effectively overcome many
of these challenges by going to their physician and getting tested for COPD,
the individual who views this commercial should have an increased belief that
he can achieve the same success by copying the behavior shown. The same
individual who appears in an advertisement may use persuasive comments to
improve the viewer’s self-efficacy; an example of such comments includes “Yes,
I can! I learned to breathe better, and have shown many of my friends and
family how they could do the same!” By appealing to the emotions of the group
with individual stories and showing how enacting the behavior may reduce the
stress in their lives (i.e. “Since I’m breathing better, I can work more hours
or spend more time with my family”), the psychological status of the viewer may
be improved.
An additional component that may be used to improve
self-efficacy is creation of self-help groups in the neighborhoods of target
populations. Self-help groups have been shown to improve self-efficacy (31-32).
The advertisement may show an individual participating in a self-help group and
providing support as to how the self-help group helped achieve the promise. At
the end of the commercial, information about the group may be provided (i.e.
when and where a group meets). Employing several different strategies to
improve self-efficacy by using the advertisement theory, the campaign will not
only reach a larger target audience but will also be more successful to promote
the desired behavior.
Intervention
3 – Know your population!
Unlike the health belief model that tries to enact change
in one individual at a time, the advertisement theory takes advantage of needs
and desires of a group to endorse behavior change. It is extremely important
for the program and advertisement developers to understand their target
population in order to appeal to their basic core values. Pre-intervention
research must delve into the experiences and desires of the target group.
The
limited success of the current campaign is in part due to its inability to
connect with the population. In a focus group, none of the participants had heard
of Grace Koppel, the spokesperson for the COPD campaign (23), who has appeared
on CBS Evening News, the View, and Good Morning America (5) to promote the
campaign. Even though Mrs. Koppel is a woman with COPD, it is unclear if women
of lower socioeconomic status, the group that is most at risk, can view a
connection between themselves and the spokesperson; or if the target population
even watches these television shows. In fact, the majority of the View audience
is middle-class women who are housewives and retirees; most of these viewers
also do not watch evening news (33). Consequently, the population that was
reached the most was probably of higher socioeconomic class. Even though some
of this population may be at risk or have COPD, it should not be the most
targeted population. In fact, reaching out to this group may have created a
larger “knowledge” gap between the populations, unethically depriving the
target population of knowledge they must have in order to enact behavior change
(34). Campaign implementers should
conduct several pre-program focus groups with the stakeholders and members of
the target population to determine: 1) with whom do you connect (i.e. a
celebrity, politician, etc); and 2) what channels and television shows do you
tend to watch the most. In order to achieve successful exposure of the
campaign, it should be known on which channels, shows, and times the
advertisements would be most viewed by the target population.
The
same idea also pertains to the choice of the narrator on educational videos. The
individuals must be asked which characteristics connect them to the people that
they see on television and in movies. The described attributes of the
individual should be portrayed in both the educational videos as well as the
advertisements. These features will make the videos and advertisements seem
more realistic, which was one of the stated limitations of the current campaign
(23). Accordingly, by truly understanding the target population, the
disseminated advertisements, videos, and information would be more appealing
and have a better chance to promote the desired behavior change.
Conclusion
Considering that COPD is the third leading cause of death
in the US and the mortality of women with COPD steadily rising, successful
intervention to combat this public health issue is needed. NHLBI has undertaken
an important campaign to improve the lives of individuals at risk or with COPD;
unfortunately, their goals have come up short. The partnership of NHLBI with
numerous foundations and associations shows that the campaign has an ability to
reach a large audience. However, several factors have held back its success,
including a focus on the health belief model, the inability to increase
self-efficacy, and not understanding its target population. Still, not all is
lost. The campaign may be improved by focusing on group level change through
the advertising theory, promoting self-efficacy in its advertisements, and
conducting rigorous pre-intervention research in order to understand its target
population. By advancing the campaign with these improvements, it should be
more successful in combating COPD morbidity and mortality. There is too much at
stake for NHLBI to stay idle – millions of people are waiting to be diagnosed
and treated. If COPD is to be conquered in the future, this public health
campaign cannot fail now.
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